服务水平约束下动态定价与库存管理

本文研究服务水平约束下的动态定价与库存管理问题。企业在有限期内销售某种产品,产品的需求为随机需求,且期望需求依赖于产品价格。在每一期期初,企业需要在满足服务水平约束的条件下同时决定订货量和产品价格。本文首先构建了动态定价和订购联合决策的随机动态规划模型,并证明了最优解的存在性。进一步,通过对最优解的结构进行刻画,将原问题的求解转化为若干子问题的求解,降低了问题求解的难度。通过对最优解的分析发现,当期初库存增大时,产品最优价格降低。通过分析目标服务水平对利润的影响,证明了服务水平与利润之间存在权衡,实现高的服务水平需要承受利润损失。数值模拟表明,相对于传统的静态定价策略,采用动态定价策略可以降低追求服务水平所带来的利润损失,验证了动态定价策略的有效性。     

基于排队的库存服务系统最优控制策略

研究一个连续盘点的(s,Q)补货的库存服务系统。基于排队理论建立库存水平状态平衡方程,并推导出库存水平稳态概率分布以及作为库存控制的系统稳态性能指标。以库存成本最小化为目标,构建服务水平约束的库存控制模型。针对模型的非线性约束与整数型变量的特征,采用一种改进的遗传算法(IGA)用于决策变量的寻优。数值实验表明,当目标服务水平大于库存系统内生的服务水平时,实施服务水平约束能够降低库存控制成本。     

Inventory control by different service levels

This paper examines the multiple period inventory control problem of a single product with multiple (two) prices, depending on service level, in which optimal pricing and ordering decisions are made in each period. Traditional inventory and pricing models consider only single products, single prices, and single service levels. However, this research paper finds that a seller can improve inventory control and revenue by offering multiple prices depending on service level. This research considers a single product with multiple (two) pricing policies corresponding to service level as follows: if the customer is willing to delay the shipment, he/she will be offered a lower regular price. Otherwise, the customer will pay the regular price plus extra charges for express service. In this paper, I show the following: (1) there is an optimal pricing and replenishment policy that can control inventory and (2) there exists a finite threshold for inventory levels such that if the inventory level at the beginning of each period is higher than the threshold, the customer will be offered the express service at the regular price, without any extra charge.     

Inventory levels to stop and restart a single machine producing one product

A central problem in production planning is the coordination of the production rate with the inventory level in order to find a suitable compromise between the inventory on hand, the frequency of changes in the production rate and customer service. This paper deals with an one product production/inventory problem with an intermittently operating production facility controlled by inventory levels to shut down and restart production. The demand process is a compound Poisson process and a service level constraint is imposed on the fraction of demand to be met directly from stock on hand. The paper presents a tractable two-moments approximation for the control rule for starting up and shutting down the production.     

Cost-effective inventory control in a value-added manufacturing system

This paper considers the cost-effective inventory control of work-in-process (WIP) and finished products in a two-stage distributed manufacturing system. The first stage produces a common WIP, and the second stage consists of several production sites that produce differentiated products with different capacity and service level requirements. The unit inventory holding cost is higher at the second stage. This paper first uses a network of inventory-queue model to evaluate the inventory cost and service level achievable for given inventory control policy, and then derives a very simple algorithm to find the optimal inventory control policy that minimizes the overall inventory holding cost and satisfies the given service level requirements. Some managerial insights are obtained through numerical examples.     

On the stochastic uncapacitated dynamic single-item lotsizing problem with service level constraints

In this paper, we consider the uncapacitated single-item dynamic lotsizing problem with stochastic period demands and backordering. We present a model formulation that minimizes the setup and holding costs with respect to a constraint on the probability that the inventory at the end of any period does not become negative (α service level) and, alternatively, to a fill rate constraint (β service level). In contrast to earlier model formulations which consider the cycle α service level (α_c) and which approximate the on hand inventory by the net inventory, we include the exact on hand inventory into the model formulation. Therefore, the models are also applicable in situations with very low service levels.     

Dynamic inventory targets revisited

This paper is about periodic review inventory systems which are controlled by replenishing the inventory up to a target level which is set based on a demand forecast generated from past demands. It is shown that the replenishments will fluctuate more than final demand. Furthermore the effectiveness of a given safety stock is significantly reduced, indeed even with a very high target the maximum achievable service level can be quite limited. The paper is based on an actual spare parts inventory control system used in a domestic appliance company.     

Order-Up-To policies in Information Exchange supply chains

Collaboration in Supply Chains (SC) is concerned with the alignment of the decision making process amongst SC partners. This is crucial in the planning and inventory management area where this alignment is enabled by the exchange of information. Several benefits deriving from such effective collaboration exist, such as: excess inventory elimination, lead times reduction, improved customer service, efficient product development, etc. Operations Management literature proclaims the virtues of collaboration and information sharing but academicians and practitioners have recently identified various gaps that still need further work. More specifically it has been shown that several deleterious phenomena as the bullwhip effect; inventory instability and intermittent orders are not completely eliminated in Information Exchange supply chains. The reason is mainly because companies adopt order policies that are prone to create instability along the SC. In this paper we show how the performance of an Information Exchange SC can be improved by shifting from a myopic periodic review Order-Up-To policy to a periodic review Order-Up-To with feedback gain. To do so, we model the SC structure through difference equations and study the system response in term of internal process efficiency and customer service level.     

Customer differentiated end-of-life inventory problem

This paper deals with the service parts end-of-life inventory problem in a circumstance that demands for service parts are differentiated. Customer differentiation might be due to criticality of the demand or based on various service contracts. In both cases, we model the problem as a finite horizon stochastic dynamic program and characterize the structure of the optimal inventory policy. We show that when customers are differentiated based on the demand criticality then the optimal structure consists of time and state dependent threshold levels for inventory rationing. In case of differentiation based on service contracts, we show that in addition to rationing thresholds we also need contract extension thresholds by which the system decides whether to offer an extension to an expiring contract or not. By numerical experiments in both cases, we identify the value of incorporating such decisions in service parts end-of-life inventory management with customer differentiation. Moreover, we show that these decisions not only result in cost efficiency but also decrease the risk of part obsolescence drastically.     

A queuing approach for inventory planning with batch ordering in multi-echelon supply chains

This paper presents stylized models for conducting performance analysis of the manufacturing supply chain network (SCN) in a stochastic setting for batch ordering. We use queueing models to capture the behavior of SCN. The analysis is clubbed with an inventory optimization model, which can be used for designing inventory policies . In the first case, we model one manufacturer with one warehouse, which supplies to various retailers. We determine the optimal inventory level at the warehouse that minimizes total expected cost of carrying inventory, back order cost associated with serving orders in the backlog queue, and ordering cost. In the second model we impose service level constraint in terms of fill rate (probability an order is filled from stock at warehouse), assuming that customers do not balk from the system. We present several numerical examples to illustrate the model and to illustrate its various features. In the third case, we extend the model to a three-echelon inventory model which explicitly considers the logistics process.     

Optimal pricing,production, and inventory for deteriorating items under demand uncertainty: The finite horizon case

This paper aims to investigate the joint dynamic pricing and production decisions of deteriorating items with uncertain demand over a finite selling season, where the demand is price sensitive and the potential demand is characterized by a stochastic process. The stocks deteriorate physically at a constant fraction of the on-hand inventory. A joint dynamic pricing and production problem to maximize the total expected profit is modeled as a stochastic optimal control problem. We derive the closed-form solutions, which are in time-dependent linear feedback form of the inventory level when it is either positive or negative. It is shown that the manufacturer always benefits from a reduction in the volatility of potential market demand. In addition, to highlight the effectiveness of the joint dynamic strategy, we also consider the case of optimal production with a static price. A numerical example is presented to illustrate the validity of the optimal control policy, and sensitivity analysis on major parameters is performed to provide more managerial insights into deteriorating items.     

具有两类需求服务的随机库存系统控制策略研究

研究具有两类顾客排队需求服务的随机库存系统.系统采取(s,Q)补货策略且当库存水平下降到安全库存s时,到达的第二类顾客以概率P得到服务.首先,建立库存水平状态转移方程并通过递推算法求解获得库存水平稳态概率分布和系统稳态指标;接下来,构建库存成本函数;最后,采用数值试验的方法研究该库存系统的最优控制策略并考察系统参数的敏感性.     

Customer waiting times in an (R,S) inventory system with compound Poisson demand

Besides service level and mean physical stock, customer waiting time is an important performance characteristic for an inventory system. In this paper we discuss the calculation of this waiting time in case a periodic review control policy with order-up-to-levelS is used and customers arrive according to a Poisson process. For the case of Gamma distributed demand per customer, we obtain (approximate) expressions for the waiting time characteristics. The approach clearly differs from the traditional approaches. It can also be used to obtain other performance characteristics such as the mean physical stock and the service level.     

The Effects of Demand-Forecast Fluctuations on Customer Service and Inventory Cost When Demand is Lumpy

This paper examines the interactions between the demand forecasting and reordering subsystems in inventory management. Simulation is used to study the average discrepancy between a desired customer service level and that actually achieved, and the increase in average annual inventory cost resulting from fluctuations in the forecast demand parameters of several lumpy demand patterns.     

An exact static solution approach for the service parts end-of-life inventory problem

This paper studies the spare parts end-of-life inventory problem that happens after the discontinuation of part production. A final ordering quantity is set such that the service process is sustained until all service obligations expire. Also, the price erosion of substitutable or new generation products over time makes it economically justifiable to consider switching to an alternative service policy for repair such as swapping the old product with a new one. This requires the joint optimization of the final order quantity and the time to switch from repair to an alternative service policy. To the best of our knowledge, the problem has not been optimally solved yet either in its static or dynamic formulation. In the current paper, we solve its static version as a bi-level optimization problem. We investigate the convexity of the objective function and give a computationally efficient algorithm to find an exact optimal solution up to any given numerical error level ??>?0. We illustrate our approach on some numerical examples and compare our results with earlier works on this problem.     

Periodic review inventory systems with a service level criterion

Full-cost inventory models are mostly studied in the literature, whereas service level constraints are more common to be observed in practical settings. In this paper, we consider periodic review inventory systems with service level restrictions. The control of such inventory systems is limited to (s, S)-type policies in the literature. To the best of our knowledge, we are the first authors to compare such policies with optimal replenishment policies, and illustrate an average cost difference of 0.64%. This justifies the use of these popular (s, S) policies in practice. Furthermore, we propose a new one-dimensional search procedure that is bounded to set the reorder level s and order-up-to level S, whereas the solution space is unbounded and two dimensional. Our heuristic procedure is guaranteed to satisfy the service level constraint and numerical experiments illustrate that it results in an average cost deviation of 1–2% compared with the best (s, S) policy. Consequently, it significantly outperforms all existing procedures from literature, both in service and costs.     

Goodwill,inventory penalty,and adaptive supply chain management

Information visibility is generally useful for decision makers distributed across supply chains. Availability of information on inventory levels, price, lead times, demand, etc. can help reduce uncertainties as well as alleviate problems associated with bullwhip effect. A majority of extant literature in this area assume a static supply chain network configuration. While this was sufficient a few decades ago, advances in e-commerce and the ease with which order processing can be performed over the Internet necessitates appropriate dynamic (re)configuration of supply chains over time. Each node in the supply chain is modeled as an actor who makes independent decisions based on information gathered from the next level upstream. A knowledge-based framework is used for dynamic supply chain configuration and to consider the effects of inventory constraints and ‘goodwill,’ as well as their effects on the performance dynamics of supply chains. Preliminary results indicate that neither static nor dynamic configurations are consistently dominant. Scenarios where static configurations perform better than the modeled system are identified.     

Analysis of a busy period queuing system with balking,reneging and motivating

Queuing model is widely applied in production, inventory and service industries. It is fundamental to improve the performance of queuing model by characterizing the practical queuing characteristics. In this paper, we consider impatient behaviors of customers who possibly balk and renege in a multi-server busy period queuing system, and study strategic behavior of the service provider who attempts to improve service rate when the system is busy. The piecewise curves with threshold structure are used to construct the dynamic inputting probability, dynamic service degree and dynamic reneging rate, and they are introduced to model the balking, motivating and reneging behaviors of the busy queue. The steady-state probabilities and the performance measures of the proposed model are derived. Finally, an empirical example is given to show the effectiveness of the proposed model by comparing it with the queuing model in literature.     

Optimizing reliability and service parts logistics for a time-varying installed base

Performance based contracting (PBC) emerges as a new after-sales service practice to support the operation and maintenance of capital equipment or systems. Under the PBC framework, the goal of the study is to increase the system operational availability while minimizing the logistics footprint through the design for reliability. We consider the situation where the number of installed systems randomly increases over the planning horizon, resulting in a non-stationary maintenance and repair demand. Renewal equation and Poisson process are used to estimate the aggregate fleet failures. We propose a dynamic stocking policy that adaptively replenishes the inventory to meet the time-varying parts demand. An optimization model is formulated and solved under a multi-phase adaptive inventory control policy. The study provides theoretical insights into the performance-driven service operation in the context of changing system fleet size due to new installations. Trade-offs between reliability design and inventory level are examined and compared in various shipment scenarios. Numerical examples drawn from semiconductor equipment industry are used to demonstrate the applicability and the performance of the proposed method.     

Service differentiation in spare parts inventory management

The contemporary after-sales market is of increasing importance. One of the features required by the market is to provide differentiated service levels to different groups of customers. We use critical levels as a means to offer differentiation. Critical level policies aim to exploit the differences in target service levels by inventory rationing. In our multi-item single-location spare parts inventory model, we aim to minimize the spare parts provisioning cost, that is inventory holding and transportation cost, under the condition that aggregate mean waiting time constraints for all customer groups are met. In a computational experiment and a case study with data from a company in the semiconductor supplier industry, we show that significant cost reductions can be obtained when critical level policies are used instead of base stock policies (ie policies without critical levels).