Progress control in iterated local search for nurse rostering

This paper describes an approach in which a local search technique is alternated with a process which ‘jumps’ to another point in the search space. After each ‘jump’ a (time-intensive) local search is used to obtain a new local optimum. The focus of the paper is in monitoring the progress of this technique on a set of real world nurse rostering problems. We propose a model for estimating the quality of this new local optimum. We can then decide whether to end the local search based on the predicted quality. The fact that we avoid searching these bad neighbourhoods enables us to reach better solutions in the same amount of time. We evaluate the approach on five highly constrained problems in nurse rostering. These problems represent complex and challenging real world rostering situations and the approach described here has been developed during a commercial implementation project by ORTEC bv.     

Branch-and-price approach for the multi-skill project scheduling problem

This work introduces a procedure to solve the multi-skill project scheduling problem (MSPSP) (Néron and Baptista, International symposium on combinatorial, optimization (CO’2002), 2002). The MSPSP mixes both the classical resource constrained project scheduling problem and the multi-purpose machine model. The aim is to find a schedule that minimizes the completion time (makespan) of a project, composed of a set of activities. In addition, precedence relations and resources constraints are considered. In this problem, resources are staff members that master several skills. Thus, a given number of workers must be assigned to perform each skill required by an activity. Practical applications include the construction of buildings, as well as production and software development planning. We present a column generation approach embedded within a branch-and-price (B&P) procedure that considers a given activity and time-based decomposition approach. Obtained results show that the proposed B&P procedure is able to reach optimal solutions for several small and medium sized instances in an acceptable computational time. Furthermore, some previously open instances were optimally solved.     

Two-level decomposition algorithm for crew rostering problems with fair working condition

A typical railway crew scheduling problem consists of two phases: a crew pairing problem to determine a set of crew duties and a crew rostering problem. The crew rostering problem aims to find a set of rosters that forms workforce assignment of crew duties and rest periods satisfying several working regulations. In this paper, we present a two-level decomposition approach to solve railway crew rostering problem with the objective of fair working condition. To reduce computational efforts, the original problem is decomposed into the upper-level master problem and the lower-level subproblem. The subproblem can be further decomposed into several subproblems for each roster. These problems are iteratively solved by incorporating cuts into the master problem. We show that the relaxed problem of the master problem can be formulated as a uniform parallel machine scheduling problem to minimize makespan, which is NP-hard. An efficient branch-and-bound algorithm is applied to solve the master problem. Effective valid cuts are developed to reduce feasible search space to tighten the duality gap. Using data provided by the railway company, we demonstrate the effectiveness of the proposed method compared with that of constraint programming techniques for large-scale problems through computational experiments.     

A Neural Network Application in Personnel Scheduling

In this paper, we present and evaluate a neural network model for solving a typical personnel-scheduling problem, i.e. an airport ground staff rostering problem. Personnel scheduling problems are widely found in servicing and manufacturing industries. The inherent complexity of personnel scheduling problems has normally resulted in the development of integer programming-based models and various heuristic solution procedures. The neural network approach has been admitted as a promising alternative to solving a variety of combinatorial optimization problems. While few works relate neural network to applications of personnel scheduling problems, there is great theoretical and practical value in exploring the potential of this area. In this paper, we introduce a neural network model following a relatively new modeling approach to solve a real rostering case. We show how to convert a mixed integer programming formulation to a neural network model. We also provide the experiment results comparing the neural network method with three popular heuristics, i.e. simulated annealing, Tabu search and genetic algorithm. The computational study reveals some potential of neural networks in solving personnel scheduling problems.     

A composite branch and cut algorithm for optimal shift scheduling with multiple breaks and break windows

This paper presents a new branch and cut algorithm for optimal shift scheduling with multiple breaks and break windows. The proposed algorithm is based on an implicit formulation of the problem requiring significantly smaller number of variables than the set covering formulation of Dantzig. The new algorithm, adding cuts, developing upper bounds for the variables, and employing an efficient rounding heuristic, was tested successfully with 90 test problems involving between 2160 and 32??928 shift variations and five demand profiles. Our results show that large shift scheduling problems can be solved optimally with the proposed branch and cut algorithm and the implicit formulation.     

Fair optimization of fortnightly physician schedules with flexible shifts

This research addresses a shift scheduling problem in which physicians are assigned to demand periods. We develop a reduced set covering approach that requires shift templates to be generated for a single day and compare it to an implicit modeling technique where shift-building rules are implemented as constraints. Both techniques allow full flexibility in terms of different shift starting times and lengths as well as break placements. The objective is to minimize the paid out hours under the restrictions given by the labor agreement. Furthermore, we integrate physician preferences and fairness aspects into the scheduling model. Computational results show the efficiency of the reduced set covering formulation in comparison to the implicit modeling approach.     

基于多技能多渠道变成本的物流联络中心排班

物流联络中心的人力成本随着坐席拥有的技能、服务渠道的多少以及服务时段的不同而不同,对人员进行合理班次设计以节省人力成本尤为必要。考虑现实联络中心工作时间的连续与中断、技能组和渠道组的匹配等,提出采用分阶段法优化班次。首先给出不考虑时间中断的坐席的排班模型A,求得排班方案;接下来,在此基础上将中断时间约束加入,建立模型B,求得班次覆盖矩阵;最后加入排班调整约束,建立模型C,对多技能组中各渠道组进行调整,给出最符合实际情况的最优排班调整方案。数值实验结合物流企业实例和各方案的比较,验证了模型的有效性。该方法为联络中心排班提供了新思路,对其它服务行业的排班也具有一定的参考价值。     

Branch-and-price for staff rostering: An efficient implementation using generic programming and nested column generation

We present a novel generic programming implementation of a column-generation algorithm for the generalized staff rostering problem. The problem is represented as a generalized set partitioning model, which is able to capture commonly occurring problem characteristics given in the literature. Columns of the set partitioning problem are generated dynamically by solving a pricing subproblem, and constraint branching in a branch-and-bound framework is used to enforce integrality. The pricing problem is formulated as a novel three-stage nested shortest path problem with resource constraints that exploits the inherent problem structure. A very efficient implementation of this pricing problem is achieved by using generic programming principles in which careful use of the C++ pre-processor allows the generator to be customized for the target problem at compile-time. As well as decreasing run times, this new approach creates a more flexible modeling framework that is well suited to handling the variety of problems found in staff rostering. Comparison with a more-standard run-time customization approach shows that speedups of around a factor of 20 are achieved using our new approach. The adaption to a new problem is simple and the implementation is automatically adjusted internally according to the new definition. We present results for three practical rostering problems. The approach captures all features of each problem and is able to provide high-quality solutions in less than 15 minutes. In two of the three instances, the optimal solution is found within this time frame.     

Enhancing case-based reasoning for personnel rostering with selected tabu search concepts

In this paper, we investigate the advantages of using case-based reasoning (CBR) to solve personnel rostering problems. Constraints for personnel rostering problems are commonly categorized as either ‘hard’ or ‘soft’. Hard constraints are those that must be satisfied and a roster that violates none of these constraints is considered to be ‘feasible’. Soft constraints are more flexible and are often used to measure roster quality in terms of staff satisfaction. We introduce a method for repairing hard constraint violations using CBR. CBR is an artificial intelligence paradigm whereby new problems are solved by considering the solutions to previous similar problems. A history of hard constraint violations and their corresponding repairs, which is captured from human rostering experts, is stored and used to solve similar violations in new rosters. The soft constraints are not defined explicitly. Their treatment is captured implicitly during the repair of hard constraint violations. The knowledge in the case-base is combined with selected tabu search concepts in a hybrid meta-heuristic algorithm. Experiments on real-world data from a UK hospital are presented. The results show that CBR can guide a meta-heuristic algorithm towards feasible solutions with high staff satisfaction, without the need to explicitly define soft constraint objectives.     

A large neighbourhood search approach to the multi-activity shift scheduling problem

The challenge in shift scheduling lies in the construction of a set of work shifts, which are subject to specific regulations, in order to cover fluctuating staff demands. This problem becomes harder when multi-skill employees can perform many different activities during the same shift. In this paper, we show how formal languages (such as regular and context-free languages) can be enhanced and used to model the complex regulations of the shift construction problem. From these languages we can derive specialized graph structures that can be searched efficiently. The overall shift scheduling problem can then be solved using a Large Neighbourhood Search. These approaches are able to return near optimal solution on traditional single activity problems and they scale well on large instances containing up to 10 activities.     

A constraint programming-based approach to the crew scheduling problem of the Taipei mass rapid transit system

This paper addresses the crew scheduling problem for a mass rapid transit (MRT) system. The problem is to find a minimum number of duties to cover all tasks while satisfying all the hard and soft scheduling rules. Such rules are complicated in real-world operations and difficult to follow through optimization methods alone. In this paper, we propose a constraint programming (CP)-based approach to solve the problem. The approach involves a CP model for duty generation, a set covering problem model for duty optimization, and alternative ways to identify the final solution in different situations. We applied the proposed CP-based approach to solve a case problem for the Taipei MRT. Case application results using real-world data showed that our approach is capable of reducing the number of daily duties from 58 to 55 and achieving a 5.2 % savings in labor costs. We also incorporated the soft rule considerations into the CP model in order to generate alternative optimum solutions that would improve the workload balance. The coefficient of variation of the work time distribution improves significantly, falling from 21 % to approximately 5 %. Given the CP model’s comprehensive coverage of various scheduling rules, our proposed approach and models would also be applicable to other MRT systems.     

The Solution of Massive Generalized Set Partitioning Problems in Aircrew Rostering

The scheduling and rostering of personnel is a problem that occurs in many organizations. Aircrew scheduling has attracted considerable attention with many heuristic methods being proposed, but in recent times set partitioning optimization methods have become more popular. The aircrew rostering problem is discussed and formulated as a generalized set partitioning model. Because of the extremely large optimization models that are generated in practical situations, some special computational techniques have been developed to produce solutions efficiently. These techniques are used to solve problems arising from an airline application in which set partitioning models with more than 650 constraints and 200 000 binary variables are generated. The solutions are produced on a Motorola 68020 microprocessor in little more than three hours.     

Using mixed integer programming to design employee rosters

This paper describes the problem of rostering a workforce so as to optimise a weighted sum of three criteria while satisfying several constraints. The rostering entailed deciding on a pattern of working days and breaks over a period of (typically) one year. Demand had to meet 24?hours each day and 365?days each year.It was possible to formulate this problem as a mixed integer program and, with some experimentation, solve it using an ‘off the shelf’ linear programming package. The results obtained are compared with rosters the client now uses.     

Iterated local search for workforce scheduling and routing problems

The integration of scheduling workers to perform tasks with the traditional vehicle routing problem gives rise to the workforce scheduling and routing problems (WSRP). In the WSRP, a number of service technicians with different skills, and tasks at different locations with pre-defined time windows and skill requirements are given. It is required to find an assignment and ordering of technicians to tasks, where each task is performed within its time window by a technician with the required skill, for which the total cost of the routing is minimized. This paper describes an iterated local search (ILS) algorithm for the WSRP. The performance of the proposed algorithm is evaluated on benchmark instances against an off-the-shelf optimizer and an existing adaptive large neighbourhood search algorithm. The proposed ILS algorithm is also applied to solve the skill vehicle routing problem, which can be viewed as a special case of the WSRP. The computational results indicate that the proposed algorithm can produce high-quality solutions in short computation times.     

The impact of incorporating nurse-specific characteristics in a cyclical scheduling approach

Nursing staff in various hospitals in Belgium are principally cyclically scheduled. The employed cyclic schedules embody, however, only a weak reflection of the ultimate nurse rosters constructed for a specific month. In this paper, we investigate the benefits of integrating nurse-specific characteristics in the cyclic scheduling approach. Moreover, we analyse to what extent these characteristics should be incorporated and compare this approach with a general and more robust cyclical scheduling approach and the flexible acyclical rostering of nursing personnel.     

A decomposition approach for the integrated vehicle-crew-roster problem with days-off pattern

The integrated vehicle-crew-roster problem with days-off pattern aims to simultaneously determine minimum cost vehicle and daily crew schedules that cover all timetabled trips and a minimum cost roster covering all daily crew duties according to a pre-defined days-off pattern. This problem is formulated as a new integer linear programming model and is solved by a heuristic approach based on Benders decomposition that iterates between the solution of an integrated vehicle-crew scheduling problem and the solution of a rostering problem. Computational experience with data from two bus companies in Portugal and data from benchmark vehicle scheduling instances shows the ability of the approach for producing a variety of solutions within reasonable computing times as well as the advantages of integrating the three problems.     

Elastic Constraint Branching, the Wedelin/Carmen Lagrangian Heuristic and Integer Programming for Personnel Scheduling

The Wedelin algorithm is a Lagrangian based heuristic that is being successfully used by Carmen Systems to solve large crew pairing problems within the airline industry. We extend the Wedelin approach by developing an implementation for personnel scheduling problems (also termed staff rostering problems) that exploits the special structure of these problems. We also introduce elastic constraint branching with the twin aims of improving the performance of our new approach and making it more column generation friendly. Numerical results show that our approach can outperform the commercial solver CPLEX on difficult commercial rostering problems.     

Memory-efficient Implementation of Riccati Approach for Time-Dependent Optimal Control Problems in ODEs

We consider a time-dependent optimal control problem, where the state evolution is described by an ODE. There is a variety of methods for the treatment of such problems. We prefer to view them as boundary value problems and apply to them the Riccati approach for non-linear BVPs with separated boundary conditions. There are many relationships between multiple shooting techniques, the Riccati approach and the Pantoja method, which describes a computationally efficient stage-wise construction of the Newton direction for the discrete-time optimal control problem. We present an efficient implementation of this approach. Furthermore, the well-known checkpointing approach is extended to a ‘nested checkpointing’ for multiple transversals. Some heuristics are introduced for an efficient construction of nested reversal schedules. We discuss their benefits and compare their results to the optimal schedules computed by exhaustive search techniques. (© 2005 WILEY-VCH Verlag GmbH & Co. KGaA, Weinheim)     

An estimation of distribution algorithm with intelligent local search for rule-based nurse rostering

This paper proposes a new memetic evolutionary algorithm to achieve explicit learning in rule-based nurse rostering, which involves applying a set of heuristic rules for each nurse's assignment. The main framework of the algorithm is an estimation of distribution algorithm, in which an ant-miner methodology improves the individual solutions produced in each generation. Unlike our previous work (where learning is implicit), the learning in the memetic estimation of distribution algorithm is explicit, that is, we are able to identify building blocks directly. The overall approach learns by building a probabilistic model, that is, an estimation of the probability distribution of individual nurse–rule pairs that are used to construct schedules. The local search processor (ie the ant-miner) reinforces nurse–rule pairs that receive higher rewards. A challenging real-world nurse rostering problem is used as the test problem. Computational results show that the proposed approach outperforms most existing approaches. It is suggested that the learning methodologies suggested in this paper may be applied to other scheduling problems where schedules are built systematically according to specific rules.