An M/G/1 queue with two phases of service subject to the server breakdown and delayed repair

This paper deals with the steady-state behaviour of an M/G/1 queue with an additional second phase of optional service subject to breakdowns occurring randomly at any instant while serving the customers and delayed repair. This model generalizes both the classical M/G/1 queue subject to random breakdown and delayed repair as well as M/G/1 queue with second optional service and server breakdowns. For this model, we first derive the joint distributions of state of the server and queue size, which is one of chief objectives of the paper. Secondly, we derive the probability generating function of the stationary queue size distribution at a departure epoch as a classical generalization of Pollaczek–Khinchin formula. Next, we derive Laplace Stieltjes transform of busy period distribution and waiting time distribution. Finally, we obtain some important performance measures and reliability indices of this model.     

Finite-buffer polling systems with threshold-based switching policy

We consider a system of two separate finite-buffer M / M / 1 queues served by a single server, where the switching mechanism between the queues is threshold-based, determined by the queue which is not being served. Applications may be found in data centers, smart traffic-light control and human behavior. Specifically, whenever the server attends queue i (\(Q_i\)) and the number of customers in the other queue, \(Q_j\) (\(i,j=1,2\); \(j\ne i\)), reaches its threshold level, the server immediately switches to \(Q_j\) whenever \(Q_i\) is below its threshold. When a served \(Q_i\) becomes empty we consider two scenarios: (i) non-work-conserving; and (ii) work-conserving. We present occasions where the non-work-conserving policy is more economical than the work-conserving policy when high switching costs are involved. An intrinsic feature of the process is an oscillation phenomenon: when the occupancy of \(Q_i\) decreases the occupancy of the other queue increases. This fact is illustrated and discussed. By formulating the system as a three-dimensional continuous-time Markov chain we provide a probabilistic analysis of the system and investigate the effects of buffer sizes and arrival rates, as well as service rates, on the system’s performance. Numerical examples are presented and extreme cases are investigated.     

Optimality of D-Policies for an M/G/1 Queue with a Removable Server

We consider an M/G/1 queue with a removable server. When a customer arrives, the workload becomes known. The cost structure consists of switching costs, running costs, and holding costs per unit time which is a nonnegative nondecreasing right-continuous function of a current workload in the system. We prove an old conjecture that D-policies are optimal for the average cost per unit time criterion. It means that for this criterion there is an optimal policy that either runs the server all the time or switches the server off when the system becomes empty and switches it on when the workload reaches or exceeds some threshold D.     

Beyond the cμ rule: Dynamic scheduling of a two-class loss queue

We consider scheduling a single server in a two-class M/M/1 queueing system with finite buffers subject to holding costs and rejection costs for rejected jobs. We use dynamic programming to investigate the structural properties of optimal policies. Provided that the delay of serving a job is always less costly than rejecting an arrival, we show that the optimal policy has a monotonic threshold type of switching curve; otherwise, numerical analysis indicates that the threshold structure may not be optimal. Received December 1996/Revised version May 1997     

Approximations for Markovian multi-class queues with preemptive priorities

We discuss the approximation of performance measures in multi-class M/M/k queues with preemptive priorities for large problem instances (many classes and servers) using class aggregation and server reduction. We compared our approximations to exact and simulation results and found that our approach yields small-to-moderate approximation errors.     

Steady state analysis of an M/G/1 queue with linear retrial policy and two phase service under Bernoulli vacation schedule

We consider a single server queueing system with two phases of heterogeneous service and Bernoulli vacation schedule which operate under the so called linear retrial policy. This model extends both the classical M/G/1 retrial queue with linear retrial policy as well as the M/G/1 queue with two phases of service and Bernoulli vacation model. We carry out an extensive analysis of the model.     

Operating characteristic analysis on the M/G/1 system with a variant vacation policy and balking

This paper studies the operating characteristics of an M^[x]/G/1 queueing system under a variant vacation policy, where the server leaves for a vacation as soon as the system is empty. The server takes at most J vacations repeatedly until at least one customer is found waiting in the queue when the server returns from a vacation. If the server is busy or on vacation, an arriving batch balks (refuses to join) the system with probability 1 − b. We derive the system size distribution at different points in time, as well as the waiting time distribution in the queue. Finally, important system characteristics are derived along with some numerical illustration.     

A batch arrival retrial queue with general retrial times under Bernoulli vacation schedule for unreliable server and delaying repair

This paper deals with the steady state behaviour of an M^x/G/1 queue with general retrial time and Bernoulli vacation schedule for an unreliable server, which consists of a breakdown period and delay period. Here we assume that customers arrive according to compound Poisson processes. While the server is working with primary customers, it may breakdown at any instant and server will be down for short interval of time. Further concept of the delay time is also introduced. The primary customer finding the server busy, down or vacation are queued in the orbit in accordance with FCFS (first come first served) retrial policy. After the completion of a service, the server either goes for a vacation of random length with probability p or may continue to serve for the next customer, if any with probability (1 − p). We carry out an extensive analysis of this model. Finally, we obtain some important performance measures and reliability indices of this model.     

One-channel system with unreliable server and different service times

An M|GI|l|∞ queueing system is considered with an unreliable server and customer service times dependent on the system state. The ergodicity condition and generating function are found in the stationary mode.     

Analysis of an M/G/∞ queue with batch arrivals and batch-dedicated servers

We analyze an M/G/∞ queue with batch arrivals, where jobs belonging to a batch have to be processed by the same server. The number of jobs in the system is characterized as a compound Poisson random variable through a scaling of the original arrival and batch size processes.     

Asymptotically optimal schedules for single-server flow shop problems with setup costs and times

We consider the processing of M jobs in a flow shop with N stations in which only a single server is in charge of all stations. We demonstrate that for the objective of minimizing the total setup and holding cost, a class of easily implementable schedules is asymptotically optimal.     

The performance measures and randomized optimization for an unreliable server M/G/1 vacation system

This paper examines an M^[x]/G/1 queueing system with a randomized vacation policy and at most J vacations. Whenever the system is empty, the server immediately takes a vacation. If there is at least one customer found waiting in the queue upon returning from a vacation, the server will be immediately activated for service. Otherwise, if no customers are waiting for service at the end of a vacation, the server either remains idle with probability p or leaves for another vacation with probability 1 − p. This pattern continues until the number of vacations taken reaches J. If the system is empty by the end of the Jth vacation, the server becomes idle in the system. Whenever one or more customers arrive at server idle state, the server immediately starts providing service for the arrivals. Assume that the server may meet an unpredictable breakdown according to a Poisson process and the repair time has a general distribution. For such a system, we derive the distributions of important system characteristics, such as system size distribution at a random epoch and at a departure epoch, system size distribution at busy period initiation epoch, the distributions of idle period, busy period, etc. Finally, a cost model is developed to determine the joint suitable parameters (p^∗, J^∗) at a minimum cost, and some numerical examples are presented for illustrative purpose.     

A single server queueing system with two phases of service subject to server breakdown and Bernoulli vacation

This paper deals with a single server M/G/1 queue with two phases of heterogeneous service and unreliable server. We assume that customers arrive to the system according to a Poisson process with rate λ. After completion of two successive phases of service the server either goes for a vacation with probability p(0 ? p ? 1) or may continue to serve the next unit, if any, with probability q(=1 ? p). Otherwise it remains in the system until a customer arrives. While the server is working with any phase of service, it may breakdown at any instant and the service channel will fail for a short interval of time. For this model, we first derive the joint distribution of state of the server and queue size, which is one of the chief objectives of the paper. Secondly, we derive the probability generating function of the stationary queue size distribution at a departure epoch. Next, we derive Laplace Stieltjes transform of busy period distribution and waiting time distribution. Finally we obtain some important performance measures and reliability indices of this model.     

The N threshold policy for the GI/M/1 queue

We study a GI/M/1 queue with an N threshold policy. In this system, the server stops attending the queue when the system becomes empty and resumes serving the queue when the number of customers reaches a threshold value N. Using the embeded Markov chain method, we obtain the stationary distributions of queue length and waiting time and prove the stochastic decomposition properties.     

Stability of the multiserver queue with addressed retrials

In the recent paper (Mushko et al. in Ann. Oper. Res. 141:283??301, 2006) Mushko, Jacob, et al. considered an M/M/c type queueing system with retrials. Given that returning customers have access to any server they obtained a sufficient condition for the stability of the system. We suggest an alternative approach to the problem and get the necessary and sufficient condition for the stability in more general situation, when some servers are reserved for processing of primary requests and do not serve returning customers.     

An M[X]/G/1 retrial g-queue with single vacation subject to the server breakdown and repair

An M[X]/G/1 retrial G-queue with single vacation and unreliable server is investigated in this paper. Arrivals of positive customers form a compound Poisson process, and positive customers receive service immediately if the server is free upon their arrivals; Otherwise, they may enter a retrial orbit and try their luck after a random time interval. The arrivals of negative customers form a Poisson process. Negative customers not only remove the customer being in service, but also make the server under repair. The server leaves for a single vacation as soon as the system empties. In this paper, we analyze the ergodical condition of this model. By applying the supplementary variables method, we obtain the steady-state solutions for both queueing measures and reliability quantities.     

Approximate analysis of exponential tandem queues with blocking

In this paper, an approximate method for the analysis of open networks of queues in tandem and with blocking is proposed. The network consists of M single server queuing stations with exogenous Poisson arrival processes and exponentially distributed service times. The analysis is based on the method of decomposition where the total network is broken down into queues which are analyzed as M/C₂/1/N queues assuming Poisson arrival and departure processes to find the steady-state probabilities of the number of customers at each station. The procudure reduces the problem to a number of elementary operations which can be performed efficiently with the aid of a computer. We also compare different definitions of blocking. Numerical results are given to demonstrate the accuracy of the new method.     

Sojourn times in a processor sharing queue with multiple vacations

We study an M/G/1 processor sharing queue with multiple vacations. The server only takes a vacation when the system has become empty. If he finds the system still empty upon return, he takes another vacation, and so on. Successive vacations are identically distributed, with a general distribution. When the service requirements are exponentially distributed we determine the sojourn time distribution of an arbitrary customer. We also show how the same approach can be used to determine the sojourn time distribution in an M/M/1-PS queue of a polling model, under the following constraints: the service discipline at that queue is exhaustive service, the service discipline at each of the other queues satisfies a so-called branching property, and the arrival processes at the various queues are independent Poisson processes. For a general service requirement distribution we investigate both the vacation queue and the polling model, restricting ourselves to the mean sojourn time.     

Steady state analysis of a bulk queue with multiple vacations,setup times with N-policy and closedown times

In this paper a M^X/G (a, b)/1 queueing system with multiple vacations, setup time with N-policy and closedown times is considered. On completion of a service, if the queue length is ξ, where ξ < a, then the server performs closedown work. Following closedown the server leaves for multiple vacations of random length irrespective of queue length. When the server returns from a vacation and if the queue length is still less than ‘N’, he leaves for another vacation and so on, until he finds ‘N’ (N > b) customers in the queue. That is, if the server finds at least ‘N’ customers waiting for service, then he requires a setup time ‘R’ to start the service. After the setup he serves a batch of ‘b’ customers, where b ⩾ a. Various characteristics of the queueing system and a cost model with the numerical solution for a particular case of the model are presented.     

Transient analysis of an M/G/1 retrial queue subject to disasters and server failures

An M/G/1 retrial queueing system with disasters and unreliable server is investigated in this paper. Primary customers arrive in the system according to a Poisson process, and they receive service immediately if the server is available upon their arrivals. Otherwise, they will enter a retrial orbit and try their luck after a random time interval. We assume the catastrophes occur following a Poisson stream, and if a catastrophe occurs, all customers in the system are deleted immediately and it also causes the server’s breakdown. Besides, the server has an exponential lifetime in addition to the catastrophe process. Whenever the server breaks down, it is sent for repair immediately. It is assumed that the service time and two kinds of repair time of the server are all arbitrarily distributed. By applying the supplementary variables method, we obtain the Laplace transforms of the transient solutions and also the steady-state solutions for both queueing measures and reliability quantities of interest. Finally, numerical inversion of Laplace transforms is carried out for the blocking probability of the system, and the effects of several system parameters on the blocking probability are illustrated by numerical inversion results.