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考虑企业释放质量信号行为的产品推广策略
引用本文:郭晓龙,王元元,张玉乔.考虑企业释放质量信号行为的产品推广策略[J].运筹与管理,2021,30(3):218-225.
作者姓名:郭晓龙  王元元  张玉乔
作者单位:中国科学技术大学 管理学院, 安徽 合肥 230026
基金项目:国家自然科学基金面上项目(71871207);国家自然科学基金重点国际(地区)合作研究项目(71520107002)。
摘    要:为吸引消费者, 一些企业尝试以释放质量信号为手段进行产品推广。本文考虑消费者购买时的参考效用, 通过构建模型, 探讨了短期经营下低质量企业不释放质量信号、短期经营下低质量企业释放质量信号、长期经营下低质量企业不释放质量信号和长期经营下低质量企业释放质量信号等四种情况下的产品定价策略, 并分析了释放质量信号对企业运营带来的利弊。研究发现:长期经营下低质量企业释放质量信号时, 产品质量差距的扩大将提高竞争企业的最优定价, 而释放质量信号程度的增加则将使最优定价降低。同时, 通过释放质量信号, 短期内低质量企业看似可以借此获得大量需求, 但现实中可行性不高。从长期经营来看, 以释放质量信号为手段的推广策略实际上会损害整个市场的利益。

关 键 词:质量信号  参考效用  定价  长期经营  
收稿时间:2019-03-23

Product Promotion Considering Quality Signal Releasing
GUO Xiao-long,WANG Yuan-yuan,ZHANG Yu-qiao.Product Promotion Considering Quality Signal Releasing[J].Operations Research and Management Science,2021,30(3):218-225.
Authors:GUO Xiao-long  WANG Yuan-yuan  ZHANG Yu-qiao
Affiliation:School of Management, University of Science and Technology of China, Hefei 230026, China
Abstract:At present, some firms try to promote products by the method of releasing quality signal, which creates the situation in which the product is very popular. However, is it really beneficial for firms? In this paper, considering consumers’ reference-dependent utility, we study the optimal price in four cases, including low-end firm not releasing quality signal in short-run business, low-end firm releasing quality signal in short-run business, low-end firm not releasing quality signal in long-run business, and low-end firm releasing quality signal in long-run business(LD). Then we analyze howreference-dependent utility and releasing have an effect on this promotion strategy. We find that in the case of LD, product price increases with quality difference but decreases with the level of quality signal releasing. Moreover, releasing helps low-end firms to increase demand in short-term. Therefore, releasing is beneficial for firms whose consumers will never return, such as shops in tourist attractions. However, in long-run business, this promotion strategy will hurt the whole market.
Keywords:quality signal  reference-dependent utility  price  long-run business
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